Privacy policy

Upskillery is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website and services.

1. Information We Collect

We collect personal data when you register for an account, enroll in a course, contact our support team, or subscribe to our newsletters. This may include your name, email address, phone number, billing information, course preferences, and usage data.

We may also collect non-personal information such as browser type, device information, operating system, IP address, and browsing behavior on our website.

2. How We Use Your Information

We use your data to:

  • Provide and manage your access to courses and account features
  • Process transactions and send payment confirmations
  • Communicate course updates, promotional materials, and service announcements
  • Respond to customer inquiries and provide technical support
  • Improve our services, content, and user experience through analytics
  • Ensure security, prevent fraud, and comply with legal obligations

3. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with services. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

4. Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted third-party service providers that help us deliver our services, such as payment processors, email marketing platforms, and analytics providers. These third parties are contractually obligated to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or destruction. However, no transmission method over the Internet or method of electronic storage is 100% secure.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience, personalize content, and analyze website traffic. Cookies are small text files stored on your device by your browser.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our website.

7. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR), including:

  • The right to access the personal data we hold about you
  • The right to request correction or deletion of your data
  • The right to object to processing or restrict how we use your data
  • The right to data portability
  • The right to withdraw consent at any time

To exercise your rights under GDPR, please contact us at support@upskillerypro.com. We will respond to your request within 30 days.

8. Your Choices and Rights

You may update your account information and preferences at any time through your account dashboard. You can also unsubscribe from our email communications by clicking the "unsubscribe" option in the message or contacting our support team.

9. Third-Party Services

Our website may contain integrations with third-party platforms and services. While we take care in choosing our partners, we are not responsible for the privacy practices of third-party websites. We recommend reviewing their policies before providing personal data.

10. Changes to This Privacy Policy

Upskillery reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after such changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at support@upskillerypro.com.